help.worksmart.comWorkSmart Support Center

Create a Service Ticket Our support center is staffed Monday through Friday, 8AM – 5PM EST . If you have a non-critical issue, please email or use the portal to create a ticket electronically. We try our best to keep the phones available to urgent or critical issues. If you need help after-hours, please call to speak with our answering service. We always have at least two people on call who will return your call within one hour. Please note: if you submit a ticket via email or online form, it won’t be received or addressed until the next business day. Create a Service Ticket Set up a New User Disable / Remove User help@worksmart.com (888) 484-1012 option 1 Sign up for our newsletter Service, Status, and Payment Portals To launch a WorkSmart Portal, please click one of the links to the right. If you’re experiencing problems with a hosted service, you can check on the status of some services by clicking on the links below: Office365* (Email, Lync, Sharepoint, OneDrive, etc.) Google Apps (Email, Chat, Drive, etc.) AppRiver (Email) * Office365 requires your unique login credentials before checking status You can always create a ticket if you’re unsure of the status of your services and experiencing a problem by using the links to the right. Service Portal Payment Portal Spam Filter Portal WorkSmart Forms Links to WorkSmart forms appear to the right. If you need help locating a particular form, please contact your Client Engagement Manager for help. After-Hours Options Security Alerts Start your Remote Support...